Shipping policy
At Mrcatwolrd, we are committed to providing customers with clear and transparent shipping information. This Shipping Policy explains our shipping destination, shipping costs, order processing times, estimated transit times, order tracking, and procedures for shipping-related issues.
This policy applies to orders placed through our official website, www.mrcatwolrd.com, and delivered within the United States.
1. Shipping Destination
Mrcatwolrd currently provides shipping for orders delivered to addresses within the United States.
Customers are responsible for entering a complete and accurate shipping address during checkout. Shipping availability will be confirmed after the customer enters the delivery address.
We do not ship to international destinations under the shipping terms described in this policy.
2. Free Standard Shipping
We offer free standard shipping on all orders delivered within the United States.
There is no minimum purchase requirement to qualify for free standard shipping.
The shipping cost displayed during checkout will be $0.00 USD for qualifying United States orders unless a different optional shipping service is clearly offered and selected by the customer.
3. Order Cutoff Time
Our daily order cutoff time is:
12:00 AM Eastern Time
Orders placed after the applicable order cutoff time will be treated as having been received on the next business day for processing purposes.
Our business days are Monday through Friday, excluding weekends and applicable public holidays.
4. Order Processing Time
Orders are normally prepared and processed within:
1–3 business days
Orders are processed and fulfilled from:
Monday through Friday
Processing time begins after:
- The order has been successfully submitted
- Payment has been authorized
- The order has passed any required verification
- Complete shipping information has been provided
Orders placed on Saturdays, Sundays, or public holidays will begin processing on the next available business day.
Processing time is separate from transit time.
5. Estimated Transit Time
After an order has been processed and shipped, the estimated standard transit time is:
6–9 business days
Carrier transit days are calculated from:
Monday through Friday
Weekends and public holidays are not included when calculating the estimated transit time unless the shipping carrier specifically provides weekend delivery.
6. Estimated Total Delivery Time
The estimated total delivery time includes both order processing time and carrier transit time:
- Processing time: 1–3 business days
- Transit time: 6–9 business days
- Estimated total delivery time: 7–12 business days
The estimated total delivery time begins after the order cutoff rules have been applied.
Delivery estimates are not guaranteed delivery dates. Actual delivery may be affected by the shipping destination, carrier operations, weather, public holidays, address issues, seasonal demand, or other circumstances outside our reasonable control.
7. Order Confirmation
After successfully placing an order, customers will receive an order confirmation email at the email address provided during checkout.
The order confirmation email will include relevant order details, such as:
- Order number
- Products ordered
- Shipping address
- Order total
- Applied discounts, where applicable
Customers should review the confirmation email carefully and contact us promptly if any information is incorrect.
8. Shipping Confirmation and Tracking
When an order has been shipped, customers will normally receive a shipping confirmation email containing available tracking information.
Tracking information may take approximately 24–72 hours to update after the shipping confirmation is issued. This delay does not necessarily mean that the package has not been shipped.
Customers may use the tracking number provided to monitor the shipment through the applicable carrier or tracking service.
9. Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address during checkout, including:
- Recipient’s full name
- Street address
- Apartment, suite, or unit number, where applicable
- City
- State
- ZIP code
- Valid email address
- Valid telephone number
Mrcatwolrd is not responsible for delivery delays or failed deliveries caused by incomplete, inaccurate, or outdated shipping information provided by the customer.
Please contact us as soon as possible if the shipping address needs to be corrected.
We cannot guarantee that an address can be changed after an order has entered processing, fulfillment, or shipment.
10. Order Changes and Cancellations
Customers who need to change or cancel an order should contact us as soon as possible.
We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed or canceled after it has been processed or transferred to the shipping carrier.
Once an order has shipped, it cannot normally be canceled. The customer may need to wait for delivery and follow the procedures stated in our Return and Refund Policy.
11. Delivery Delays
Although we work to meet the estimated delivery timeframe, delays may occasionally occur due to circumstances such as:
- Severe weather
- Public holidays
- Carrier service interruptions
- High seasonal order volume
- Transportation disruptions
- Incorrect or incomplete addresses
- Delivery access restrictions
- Package inspections
- Events outside our reasonable control
A delay does not automatically mean that a shipment has been lost.
Customers should first review the tracking information and allow reasonable time for the carrier to complete delivery. If tracking has not updated for an extended period, please contact us so we can review the shipment.
12. Packages Marked as Delivered
If tracking information shows that a package was delivered but the customer cannot locate it, we recommend taking the following steps:
- Check the mailbox, porch, entrance, reception area, parcel locker, and other possible delivery locations.
- Ask household members, neighbors, building staff, or reception personnel whether they accepted the package.
- Confirm that the shipping address entered with the order was correct.
- Allow up to 48 hours, as some carriers may mark a package as delivered shortly before completing the physical delivery.
- Contact the shipping carrier for additional delivery information.
If the package still cannot be located, please contact Mrcatwolrd with the order number and tracking number so we can review the issue.
13. Lost Packages
A package may be considered lost when the carrier confirms that it cannot be located or when tracking has shown no meaningful movement for an unreasonable period.
Customers should contact us if they believe a shipment has been lost.
We may ask the customer to provide:
- Order number
- Tracking number
- Confirmation of the delivery address
- Relevant communications from the carrier
- Other information reasonably required to investigate the shipment
We will review the available tracking and carrier information before determining the appropriate resolution.
14. Damaged Packages or Incorrect Items
Customers should inspect their order promptly after delivery.
If an order arrives damaged, defective, incomplete, or contains an incorrect item, please contact us as soon as possible and provide:
- Order number
- Description of the issue
- Clear photographs of the product
- Photographs of the shipping package and label
- Any other relevant information
Please do not discard the product, packaging, or shipping label until the issue has been reviewed.
Approved solutions may include a replacement, refund, or another appropriate resolution in accordance with our Return and Refund Policy.
15. Returned-to-Sender Packages
A package may be returned to us because of:
- An incomplete or incorrect address
- An undeliverable address
- A refused delivery
- Failure to collect the package
- Delivery attempts that were unsuccessful
- Other carrier-related delivery issues
If a package is returned to the sender, please contact us. We will review the reason for the return and advise whether reshipment, address correction, or another resolution is available.
Additional shipping costs may apply when a package must be resent because the customer provided an incorrect or incomplete address.
16. Public Holidays and Weekends
Our order processing and estimated delivery calculations use business days.
Business days are Monday through Friday and do not include:
- Saturdays
- Sundays
- United States public holidays
- Days when carriers or fulfillment operations are closed
Orders placed during weekends or public holidays will begin processing on the next available business day.
17. Policy Consistency
The shipping costs and delivery estimates displayed during checkout should be consistent with this Shipping Policy.
If a specific shipping estimate displayed during checkout differs because of the delivery address, product availability, or another order-specific condition, the information clearly presented during checkout will apply to that order.
Customers will be able to review applicable shipping information before completing payment.
18. Changes to This Shipping Policy
We may update this Shipping Policy when our shipping services, processing procedures, carrier arrangements, or business practices change.
The latest version will be published on this page with an updated “Last Updated” date.
Changes will not retroactively alter shipping terms that applied to an order already completed, except where required by applicable law.
19. Contact Information
For questions about order processing, shipping, tracking, delivery, or a shipment-related issue, please contact us:
Business Name: Mrcatwolrd
Website: www.mrcatwolrd.com
Email: hello@mrcatwolrd.com
Phone: +1 727-777-6051
Business Address:
2022 Cat Branch Rd
Early Branch, SC 29916
United States
Customer Support Hours:
Monday–Friday: 9:00 AM–6:00 PM Eastern Time
Saturday–Sunday: Closed
We aim to respond to customer inquiries within two business days.
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